Privacy Policy

Welcome to Akademi.sg

We, at Akademi.sg, value your privacy and are dedicated to protecting your personal information while providing a safe and effective online learning experience. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you use our platform.

Information We Collect

Personal Information

• Registration Data: When you register for an account, we collect your name, email address, and contact details. If applicable, we may also collect payment information and date of birth for age verification and subscription services.
• Profile Information: Additional information you may provide in your user profile, such as preferences or interests, to enhance your learning experience.

Usage Data

• Details of your interactions with the platform, including course progress, quiz inputs, AI responses, pages visited, and time spent on the platform. This helps us personalize your learning experience and improve our services.

Device Information

• Information about the device you use to access our platform, such as device type, operating system, browser type, IP address, and approximate location data for analytics and service optimization purposes.

How We Use Your Information

• Service Provision: To provide, maintain, and improve our online learning services, including customer support and personalized features.
• Communication: To communicate with you regarding your account, updates, and important platform-related information.
• Analytics and Improvement: To analyze usage patterns, improve platform functionality, and develop new features.
• Security: To maintain the security and integrity of our platform, including monitoring for fraudulent activity.
• Marketing: To inform you about new courses or services we believe may interest you, with options to opt-out of such communications.

Data Sharing and Disclosure

• Consent-Based Sharing: We share information with third parties when we have your explicit consent to do so.
• Legal Obligations: When required by law, such as in response to court orders or legal processes, we may disclose your information.
• Protecting Rights and Safety: To protect our rights, privacy, safety, or property, and/or that of our users or others.
• Service Providers: With third-party service providers, agents, or contractors who perform services on our behalf, under confidentiality agreements.

International Data Transfers

• Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Security Measures

• We employ a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or destruction. However, no security system is impenetrable.

Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance your experience, gather usage data, and for advertising purposes. You can manage cookie preferences in your browser settings.

Third-Party Links

• Our platform may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Your Data Rights and Choices

• You have the right to access, update, or request deletion of your personal information. Some limitations may apply depending on your location and the nature of the request.
• You can manage your account preferences and opt-out of certain communications through your account settings.

Children’s Privacy

• Our platform is not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

• We may update this policy from time to time. Significant changes will be communicated through email or a prominent notice on our platform.

Governing Law

• This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.

Contact Us

• If you have any questions or concerns about our Privacy Policy, please contact us at contact@akademi.sg. For additional support, you may also reach out to our dedicated privacy team through [support channel details].